IT services

Clements & Cox will partner with you, offering a range of IT services that are tailored to your environment.

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Managed IT

Reliable IT is essential for all types of businesses. From daily operations to long-term strategy, technology should work seamlessly in the background while supporting your bigger goals. At Clements & Cox, we partner with organisations to keep systems secure, connected, and cost-effective - while also providing the guidance needed to make smart, future-ready decisions.

  • With our Partnered IT solution, you gain a trusted team working alongside your business. From everyday tech support to managing your systems behind the scenes, we keep your IT running smoothly, securely, and cost-effectively - so you can stay focused on what you do best.

  • Through our CIO partnership, you gain expert guidance to keep your technology in step with your business goals. From planning budgets to future-proofing your systems, we’ll help you make smart decisions that drive growth and long-term success.

  • We keep your business connected with fast, reliable fibre and leased lines direct to your office. Whether you’re a small team or a large organisation, we’ll tailor the right solution to give you the best performance at the best value.

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Microsoft Cloud Services

The Microsoft Cloud provides powerful, integrated tools to help your organisation work smarter and more securely. From collaboration platforms and productivity apps to advanced data management, we tailor cloud solutions that fit your needs. Our approach ensures you gain the flexibility, resilience, and scalability of the cloud while keeping control of costs and compliance.

  • Microsoft 365 brings your team the tools they need to work, share, and collaborate with ease. From Teams and SharePoint to 365 apps, we make sure everything is set up securely and runs smoothly - giving your business the flexibility to stay productive in the office or on the move.

  • Microsoft AI is transforming the way businesses work, helping to streamline processes, analyse data, and uncover valuable insights. From Azure AI to the AI-powered tools built into Microsoft 365, we make it easier to automate tasks, improve decision-making, and engage customers more effectively - giving your business the power to innovate and work smarter.

  • Microsoft Azure gives your business a powerful and flexible cloud platform to build, manage, and deploy applications from anywhere. Whether you’re moving away from older systems, scaling up, or modernising your IT, we make sure your Azure environment is set up securely and runs smoothly - giving you the freedom to grow with confidence.

  • Protecting your business from evolving threats starts with the right security. With Microsoft’s advanced cyber security tools, we help safeguard your data, systems, and users against attacks. From identity protection and threat detection to compliance and secure access, we make sure your business stays resilient and secure - giving you peace of mind to focus on growth.

  • Today’s workplace depends on flexible, cloud-based tools that let your team collaborate and stay productive anywhere. Using Microsoft technologies like Teams, SharePoint, and OneDrive, we create a connected environment where communication and file sharing are simple and secure. Whether your team is in the office, remote, or spread across different locations, we’ll make sure they have everything they need to work effectively.

  • Hybrid cloud brings together the best of on-premises infrastructure and the cloud, giving your business flexibility without compromise. Using tools like Azure Arc and Azure Stack, we help create a seamless setup that’s secure, scalable, and tailored to your needs — so you can boost performance, stay compliant, and keep full control of your systems.

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Cyber Security and Compliance

Protecting your organisation means more than blocking threats - it’s about building a secure, compliant environment that supports trust and resilience. We help you strengthen defences with robust policies, modern security tools, and proactive risk management. From safeguarding sensitive data to meeting regulatory requirements, our approach keeps your organisation protected, prepared, and confident.

Identity & Access Management

Controlling who has access to your systems and data is vital for security and compliance. With Microsoft’s Identity and Access Management tools, we make sure the right people have the right access at the right time - helping your business stay secure, efficient, and in control.

  • Multi-Factor Authentication adds an extra layer of protection to your systems by asking users to confirm their identity in more than one way. Whether through a code, fingerprint, or security token, MFA helps block unauthorised access and keeps your business safer.

  • Single Sign-On makes it easier and safer for your team to use the tools they need. With one secure login, users can access all their applications without juggling multiple passwords - reducing hassle, boosting productivity, and keeping authentication under control.

  • With RBAC and Zero Trust, access is granted on a “least privilege” basis - meaning users only get the permissions they truly need. This approach reduces risk, protects sensitive data, and helps keep your business safe from insider and external threats alike.

  • By using Microsoft Azure Active Directory, we bring together on-premises and cloud systems into one secure identity platform. This unified approach makes it easier to manage access in real time, keeping your business connected, protected, and in control.

  • Our IAM solutions help businesses meet regulatory requirements such as GDPR, HIPAA, and ISO by automating user provisioning, access reviews, and audit reporting. Identity Lifecycle Management ensures secure onboarding and offboarding, preventing unauthorised access from inactive accounts.

Threat Detection and Response

Cyber threats are more sophisticated than ever, making real-time detection and rapid response essential. With continuous monitoring, AI-driven analysis, and expert incident response, we help keep your business secure around the clock.

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  • Meeting standards like GDPR, HIPAA, and ISO 27001 is vital for protecting your business and building trust. We help ensure your security setup stays compliant while keeping your data safe and your business protected from cyber threats.

  • We help your business stay ahead of changing regulations with regular audits, gap analysis, and security improvements. This proactive approach keeps you compliant, reduces risk, and strengthens your overall cyber security.

  • Protecting sensitive information goes beyond passwords and firewalls - it’s about making sure data stays secure, compliant, and only accessible to the right people. With threats evolving every day, we take a proactive approach to safeguard your data, protect customer trust, and reduce risk.

  • Data is one of your most valuable assets, and a breach can mean financial loss, reputational harm, and legal consequences. Strong information protection and governance help keep data secure, ensure compliance with standards like GDPR and ISO 27001, give employees the right level of access, and reduce risks from errors or cyber threats.

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Cloud Security

Cloud security keeps your data, applications, and workloads safe while giving your business the freedom to scale with confidence. We help you get the most from the cloud - combining flexibility, efficiency, and strong protection for everything you run.

  • Keeping cloud environments secure isn’t without its challenges. Businesses need to manage shared responsibility with providers, stay on top of data compliance rules, guard against sophisticated cyber threats, and avoid misconfigurations that can create hidden risks. We help you meet these challenges head-on with solutions that keep your cloud secure and compliant.

  • We protect your cloud environment with advanced security measures like firewalls, intrusion detection, and zero-trust principles. This layered approach helps prevent unauthorised access, block cyberattacks, and keep your business secure.

  • We keep your data safe with strong encryption, whether it’s being stored or shared. By combining this with secure access tools like Identity and Access Management and Multi-Factor Authentication, we make sure only the right people can reach the right information.

  • We take a proactive approach to keep your cloud environment secure and compliant. Through regular security audits, continuous updates to match evolving threats, and risk management strategies tailored to your business, we help reduce vulnerabilities and strengthen your overall security.

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IT Support

Smooth, reliable IT keeps your organisation running day to day. Our IT support services provide fast responses to issues, proactive monitoring to prevent downtime, and clear guidance to keep your systems working at their best. Whether it’s troubleshooting, maintenance, or ongoing user support, we give you the confidence that help is always at hand.

  • Our IT support gives you the help you need, when you need it. It’s like having your own in-house IT team - but with the added drive to go the extra mile, because we know your business deserves nothing less than excellent service.

  • Our support team is on hand to tackle your IT issues quickly and effectively. Most problems can be solved remotely, but if you need us on site, we’ll send a skilled engineer to get you back up and running.

  • For complex issues that need a hands-on approach, our experienced engineers provide in-person support, hardware repairs, and troubleshooting - giving you expert help right when you need it.

  • We keep your laptops, desktops, mobiles, and business applications running smoothly with reliable support and updates - so your team can stay productive without the tech headaches.

Proactive IT support for a better experience

We go beyond fixing issues by preventing problems before they happen. Through continuous monitoring, regular updates and maintenance, and tailored onboarding support, we keep your systems secure and your team productive from day one.

The Benefits of Reliable End-User Support

Professional IT support doesn’t just fix problems - it helps your whole business run better. By reducing downtime, improving security, and giving employees reliable help when they need it, your team can stay focused, productive, and motivated.

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Infrastructure Support

Your IT infrastructure is the backbone of your business, keeping everything connected and running smoothly. From networks and servers to storage and cloud environments, we provide comprehensive support that helps your business stay secure, resilient, and ready to grow.

  • We design, monitor, and maintain secure, high-performing networks that keep your business connected and running without interruptions.

  • We keep your servers secure and efficient with proactive monitoring and regular updates - helping your business avoid downtime and stay productive.

  • We make sure your business-critical data is stored securely, with the right balance of capacity, performance, and redundancy - so your information is always protected and accessible when you need it.

Backup & Disaster Recovery

Unexpected events, from cyber-attacks to hardware failure, can disrupt operations in an instant. Our backup and disaster recovery solutions ensure your data is protected, recoverable, and ready when you need it most. We design secure, automated backups and create tailored recovery plans that minimise downtime and keep your organisation running smoothly. With resilience built in, you can focus on growth knowing your business is prepared for anything.

Why Choose Us for IT Support?

Choosing the right IT support means finding a team that’s not only skilled but also approachable and flexible. Our experts support users at every level with patience and professionalism, offering tailored plans that fit your needs. With scalable services that grow with your business and advanced tools for fast, seamless troubleshooting, we make sure your IT always works for you.

More than just a service, a partner in your success.

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